Remote Teams Built for You

Professional. Reliable. Invisible.

At Dark Desk we provide high-quality virtual assistance and back-office services so you can focus on growth while we handle the rest behind the scenes.

Business Support

Services

Helping businesses grow with virtual assistants and back-office support that save time, cut costs, and keep operations running smooth.

Client Onboarding

Email Handling

Data Entry

Task Management

Customer Support

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Client Onboarding

We handle the full onboarding process for your clients, including account setup, welcome emails, and CRM updates so you can focus on scaling.

Client Onboarding

We handle the full onboarding process for your clients, including account setup, welcome emails, and CRM updates so you can focus on scaling.

Customer Support

We provide multilingual customer support via email, chat, and phone with quick response times and high client satisfaction ratings.

Customer Support

We provide multilingual customer support via email, chat, and phone with quick response times and high client satisfaction ratings.

Task Management

From daily admin to lead tracking, our virtual assistants manage your workflows with precision, ensuring nothing slips through the cracks.

Task Management

From daily admin to lead tracking, our virtual assistants manage your workflows with precision, ensuring nothing slips through the cracks.

Process Optimization

We audit your operations and build SOPs that save time and cut costs, turning chaos into clarity across every department.

Process Optimization

We audit your operations and build SOPs that save time and cut costs, turning chaos into clarity across every department.

  • Bookkeeping

  • Copywriting

  • Customer Support

  • Email Handling

  • Data Entry

  • Branding

  • Optimization

  • Virtual Assistants

  • Social Media

  • Icons

  • Content Creation

  • Brand Integrations

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Getting Started

Process

A clear, structured onboarding process that makes it easy to delegate tasks and integrate our team into your daily operations.

Discovery Call

We start with a quick call to understand your needs, pain points, and the type of support you’re looking for — from virtual assistants to full back-office help.

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Discovery Call

We start with a quick call to understand your needs, pain points, and the type of support you’re looking for — from virtual assistants to full back-office help.

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Setup & Onboarding

We build your task system, documentation, and assign a dedicated assistant or team. Everything is designed around your tools, hours, and priorities.

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Setup & Onboarding

We build your task system, documentation, and assign a dedicated assistant or team. Everything is designed around your tools, hours, and priorities.

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Execution & Ongoing Support

Once live, we operate quietly in the background — delivering consistent results, weekly reports, and making improvements based on your feedback.

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Execution & Ongoing Support

Once live, we operate quietly in the background — delivering consistent results, weekly reports, and making improvements based on your feedback.

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Meet Idris

I'm Idris, founder of Dark Desk. I specialize in building back-office support systems and remote assistant teams that help companies operate faster, leaner, and more efficiently. My goal is simple: make sure your business runs smoothly without you having to touch the admin work.

Virtual Assistance

Workflow Design

CRM Systems

Operations Management

Client Onboarding

SOP Development

Email & Calendar Handling

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FAQ'S

Answers

Find answers to common questions about our virtual assistant and back-office services.

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Admin Tasks

Virtual Assistants

Customer Support

What kind of tasks can your virtual assistants handle?

Our assistants can manage email handling, calendar scheduling, customer support, data entry, CRM updates, order processing, lead follow-ups, and other back-office tasks. We tailor support based on your workflow and needs.

How do I get started with your services?

What tools and platforms do you support?

How long does onboarding take?

Can I make changes to the assigned tasks or workflows later?

What industries do you usually work with?

How does your pricing work?

Do you offer 24/7 support or different time zones coverage?

Will I be working with one dedicated assistant or a team?

What kind of tasks can your virtual assistants handle?

Our assistants can manage email handling, calendar scheduling, customer support, data entry, CRM updates, order processing, lead follow-ups, and other back-office tasks. We tailor support based on your workflow and needs.

How do I get started with your services?

What tools and platforms do you support?

How long does onboarding take?

Can I make changes to the assigned tasks or workflows later?

What industries do you usually work with?

How does your pricing work?

Do you offer 24/7 support or different time zones coverage?

Will I be working with one dedicated assistant or a team?